Legal

Privacy Policy

Effective Date: January 1, 2024

This Privacy Policy applies to Quartzlock and explains how we collect, use, and protect your personal information.

Quartzlock (Quartzlock)179 Junction Road, Burgess Hill, West Sussex, RH15 0JW, Englandsales@quartzlock.com

Our Business

We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you register an interest in a product or service. If you choose to purchase a product from us, we or our third-party payment processors will collect your payment information. When you contact Quartzlock or if you visit our websites, we may receive certain information about you as described below. We may use this in directly marketing you through emails; If you no longer wish to receive these emails, you may opt out of them and request that your information is removed.

Analytics & Tracking

Quartzlock uses Google Analytics and Google AdWords (Conversion Tracking). These tools may be used to track information about your behaviour on our website depending on your region. For more information please visit the respective website(s) of these vendors.

Information We Collect

We collect data on customers who contact Quartzlock either directly, through our website or through third party representatives. If you are located in Europe, your IP address and personal information are never stored or shared with any third-parties.

An individual who is a current or former Quartzlock customer who seeks access or wishes to correct, amend or delete inaccurate data should direct his query directly to Quartzlock.

We will retain personal data we process on behalf of our customers for as long as needed to provide our services. Quartzlock will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

We do not collect information on behalf of third parties.

1. How We Use Your Information

a)

We use the information that we collect to operate and maintain our business for Quartzlock products and to respond to your questions and concerns.

b)

If you have contacted Quartzlock, we use the information that we collect to send you information and marketing communications in our newsletter that is pertinent to your business.

2. How We Share Your Information

a) Personally Identifiable Information

Quartzlock will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Quartzlock (for instance, on servers or databases co-located with hosting providers).

b) Required Disclosure

Quartzlock will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to exercise or protect the rights, property, or personal safety of Quartzlock, our users or others.

3. Storage and Processing

Your information collected through Quartzlock may be stored and processed in the United Kingdom, Europe, or any other country in which Quartzlock or its subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union, please note that we will not transfer information, including personal data, to a country outside of the European Union without appropriate safeguards.

4. How We Protect Your Information

Quartzlock is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Quartzlock or guarantee that your information may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. No method of electronic storage is 100% secure therefore, we cannot guarantee its absolute security. If you have any questions about security of your data, you can contact us directly at Quartzlock.

5. Compromise of Personal Information

In the event that personal information is compromised as a breach of security, Quartzlock will promptly notify our customers in compliance with applicable law.

6. Your Choices About Your Information

For current Quartzlock customers, you can request the information Quartzlock have about you on file by directly contacting Quartzlock. Data protection law gives you a range of rights in connection with our processing of your personal data. In this regard, you have the right to request that we rectify or delete the personal data or restrict the processing of your personal data, if you think they are inaccurate. Furthermore, you have the right to object against the processing based on our legitimate interests as a legal basis. We are required to assess and act on your request.

7. Our Retention Of Your Information

If you have an account with Quartzlock, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

8. Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email, written or hard copy notice, or through conspicuous posting of such notice on the Service, as determined by Quartzlock in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

10. Changes to Our Privacy Policy

All changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the 'effective date' at the top of this page.

Questions about this policy?

Contact us directly and we will be happy to assist.

Contact Us